Postage and Delivery
Information
Unless an alternative is asked for, most goods will
be sent by FREE Royal Mail second class Standard Delivery within the UK
All parcels
over 500 grams will be sent by FREE 2nd class Royal Mail (2-4 working days) e.g 3 x tshirts or 1 x large tapestry or 2 x medium tapestry would weigh over 500g
We aim to dispatch your order within 2 working days, so you can expect delivery within 2 to 4 working days. We can provide a proof of postage on all orders. We cannot be held responsible if an item is posted but not received. A claim would need to be made to Royal Mail.
Overseas Delivery
All international orders must be purchased using Royal Mails Tracked & Signed service. We've had an increase in items disappearing recently and we want to ensure all parcels can be properly tracked by both parties, giving peace of mind to both customer and ourselves.
You are charged by the weight of the parcel. Delivery time is usually 10 to 14 working days. We generally find that postage to Europe takes approx. 10 working days and the rest of the world can take up to 14 days to arrive. We can provide proof of postage and a tracking number on every parcel.
Example of Shipping costs - Tracked & Signed service (Apr 2022)
1 x t-shirt (200g) to Europe £9.20, USA/Australia/NZ £11.55
1 x tapestry medium (440g) - Europe £9.95, USA/Australia/NZ £14.10
Jewellery (75g) £8.75 Europe, USA/Australia/NZ £9.80
Confirm shipping costs at checkout
Please note that at busy times or if an item is out of stock, it may take us a little longer to dispatch items to you. (We will keep you informed if any delays)
Customs
and Import Duties
If you live outside the UK please be aware that local customs or import duties may be charged when the parcel reaches your country. We have no control over these charges and cannot predict what they will be.
You can pay by credit/debit card over PayPal, a secure and easy payment system. You will be notified by email as soon as your payment has been processed.