Satisfaction Guarantee & Returns Policy
If the product arrives damaged, damaged in transit, or if you are not completely satisfied with your purchase from Amazonas Gifts, you can return the goods within 14 days of receipt of goods for either an exchange or refund.
We only refund money paid for the products that are returned to us in its original and unused condition accompanied with the original box/gift bag if applicable.
We are unable to accept any returns on pierced earrings for hygiene reasons other than defective or damaged items.
Please note all refunds will be for the full price paid for the product and any postage costs. A refund will be made via Paypal to your credit/debit card account.
Please follow the return procedure as below:
1. E-mail us or use the return form on our web site to let us know about your return. Please state the reason of return, order reference number, product code and your contact name, telephone number and address.
2. Returns will take approximately 2 business days to be processed after we received your items.
3. Items must be in original packaging, in all original boxes, packing materials and tags.
4. We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you a "proof of delivery". Amazonas Gifts will not be liable for items lost or damaged in transit.
5. All shipping back to us is paid for by the customer.